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It’s not too late to apply for EMA

Technical problems with the EMA helpline have meant that some people have had difficulty getting hold of an application form.

So that no-one who is entitled to EMA misses out, the deadline for getting backdated payments has been extended.

This means that as long as you’ve got your application in by the end of October, you won’t miss out on any payments.

If you’ve already applied for EMA

When will your application be processed?

There have been some difficulties introducing the new system for processing applications. Many are being processed manually, and this has led to some delays.

Extra staff have been brought in to speed things up, and the aim is to respond to all applications within five weeks.

To make sure your application is processed as quickly as possible, check that you’ve completed the form correctly and return all the relevant evidence with it.

Will your EMA payments be backdated?

You won’t miss out on payments because of any delay in processing your application.

Payments will be backdated to the start of your course - as long as you’ve got your application in by the end of October.

Problems with the EMA and ALG helpline

Technical problems with the helpline for Education Maintenance Allowance (EMA) and the Adult Learning Grant (ALG) have been fixed.

However, because of the high demand for the helpline advisers are unable to take calls as quickly as they would like. Extra staff are being taken on to solve this problem.

To help with your queries, the helpline is now open at weekends between 8.00 am and 4.00 pm for calls about EMA.

Getting hold of an EMA application form

If you're having trouble getting through to the helpline, remember that you can get a copy of the EMA application form from your school, college, learning provider or local Connexions service.

If you’re in financial difficulty

It’s worth talking to your college or school sixth form if you’re in financial difficulty - they may be able to provide help through their Discretionary Support Fund.

Colleges and schools decide how they use their Discretionary Support Funds, but they’re prioritised for those who face financial hardship.

• Discretionary Support Funds

More useful links

• Education Maintenance Allowance (EMA)
• Adult Learning Grant