Gwefan llywodraeth y DU

Does your pack provider subscribe to the HIP Code?

If your HIP provider is a member of the Association of Home Information Pack Providers (AHIPP), they must subscribe to the Code.

• Association of Home Information Pack Providers (AHIPP) Opens new window

Members of other industry bodies, such as the Independent Pack Providers Association (IPPA), may subscribe to slightly different standards or codes.

• Independent Pack Providers Association (IPPA) Opens new window

If your pack provider doesn't subscribe to a code of standards

If the firm does not subscribe to a code of standards then there may be no formal redress scheme in place to help you. You should contact Consumer Direct for advice on how to get legal help.

• Consumer Direct Opens new window

The HIP Code and finding a HIP provider

For more information about how to complain, or how to find a registered HIP provider or personal search company, see 'The HIP Code and the Search Code'.

• The HIP Code and the Search Code

More about your rights

• The HIP Code and the Search Code

• Estate agents - making a complaint

• Conveyancers

• Domestic Energy Assessors and Home Inspectors