Website of the UK government

Overview

The Pensions Ombudsman investigates complaints and disputes about the way pension schemes are run.

Complaints about the sales and marketing of pension schemes are dealt with by the Financial Ombudsman Service.

If you would like more information before making your complaint use the 'Pension ombudsman powers' link below; this will explain the role of the Pensions Ombudsman and the complaints procedure.

• Pensions Ombudsman powers Opens new window

• Financial Ombudsman Service Opens new window

How to use this service

The link below will take you to a complaints form online.

• Make a complaint about your pension provider Opens new window

More useful links

• Calculate the date of your retirement