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Make a complaint about unfair trading

Advice about making a complaint against a local business or trader on the Consumer Direct website.

How to use this service

The Consumer Direct website offers a wide range of advice and information for consumers, from product warranties and counterfeit goods to false advertising.

You can also find out what to look out for to avoid unfair trading along with details of which organisation to complain to.

The site also offers a telephone helpline if you want further guidance.

Great Britain and Northern Ireland only.

More useful links

Additional links

Local Directgov

Connect to your local authority and find out which online services they provide

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