Website of the UK government

Please note that this website has a UK government accesskeys system.

Public services all in one place

Main menu

Make a complaint against the health service

The Health Service Ombudsman is an independent body that investigates complaints against the National Health Service (NHS) and local health authorities.

How to use this service

To make a complaint you can complete a complaint form from the Health Service Ombudsman website, which must be printed off for you to sign and posted back.

To read PDF files you will need a copy of Adobe Reader. Information on how to download this for free is available on the right panel of this page. 

Additional links

Local Directgov

Connect to your local authority and find out which online services they provide

PDF files

To view PDF files you need Adobe Reader. The program is freely available if you do not already have it

Access keys