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Benefit Enquiry Line

Contact details for the Benefit Enquiry Line which provides advice and information for disabled people and carers on the range of benefits available. The person taking your call will not have your personal papers but will be able to give you general advice. Please visit the Directgov page detailed below to learn about these benefits first.

Benefit Enquiry Line

  • Contact point
    Benefit Enquiry Line
  • Address
    2nd Floor
    Red Rose House
    Lancaster Road
    Preston
    Lancashire
    PR1 1HB
  • Phone number
    Freephone
    0800 882 200
  • Text phone
    0800 243 355
  • Email address
    BEL-Customer-Services@dwp.gsi.gov.uk
  • Website (opens new window)
    www.direct.gov.uk/disability-money
  • Opening Hours
    Monday to Friday 8.30 am to 6.30 pm, Saturday 9.00 am to 1.00 pm

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