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Thursday, 23 February 2012

Useful contacts

Consumer Direct

Consumer Direct is the government-funded consumer advice service. It offers information and advice on problems with goods and services, energy and post.

Contact Consumer Direct

To get information or advice, call Consumer Direct on 08454 04 05 06 or fill in an online form.

The helpline is open Monday to Friday 9.00 am to 5.00 pm.

You can talk to a Welsh-speaking adviser on 08454 04 05 05.

Give feedback

Use the online forms to give feedback on the service you have received from Consumer Direct. 

Don't use the feedback forms to:

  • get advice
  • complain about a trader, mail service or gas or electricity company
  • ask a general question

Alternative contact numbers

Consumer Direct uses a national 0845 telephone number to put you through to an adviser who can help. 

If you want to call a local number instead of the 0845 number, follow the link below.

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