Website of the UK government
Please note that this website has a UK government accesskeys system.
Main menu
Page menu
Useful contacts
International Pension Centre
The International Pension Centre deals with all enquiries regarding the payment of state pension, bereavement benefits, incapacity benefits and other such benefits for those living abroad. It also deals with enquiries from those living in the UK who have lived or worked in other countries that apply the European Community (EC) rules on social security or in a country that has a Reciprocal Social Security Agreement with the UK.
| International Pension Centre | |
|---|---|
| Phone number | +44 191 218 7777 |
| Fax number | +44 191 218 7021 |
| Textphone (for those with speech or hearing difficulties) |
+44 191 218 7280 |
| Address | International Pension Centre Tyneview Park Newcastle Upon Tyne NE98 1BA United Kingdom |
| Opening hours | Monday to Friday 8.00 am to 8.00 pm |
If you are visiting IPC and you are using a navigation system for directions please use the postcode NE12 9FA.
| Contact numbers for | |
|---|---|
| Pension Tracing Service | +44 191 215 4491 |
| Overseas Healthcare Team (Newcastle) | +44 191 218 1999 |
| Non-pensions related benefits | |
| Bereavement Benefit/Widows Benefit | +44 191 218 7608 |
| Employment and Support Allowance | +44 191 218 7117 |
| Industrial Injuries Disablement Benefit | +44 191 218 7122 |
| Incapacity Benefit | +44 191 218 7644 |
| Pro Rata Incapacity Benefit | +44 191 218 7051 |
| Jobseekers Allowance | +44 191 218 7652 |
The telephones can be busy at the start of the week, so it is often easier to speak to us toward the end of the week. We will also call you back at an agreed time if requested.
