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Get some advice

nextstep is a free, face-to-face service, offering advice on learning and careers. Personal advisers in your local office are ready to help you decide what support and advice will suit you best. 

• Find your nearest nextstep office (opens new window)

Talk with a personal adviser

Whether you want to change jobs or learn something new and broaden your skills, you can talk in confidence to your own nextstep adviser, and plan your next move.

Your adviser will have access to information and opportunities which can help you either get into work, perform better in your job, or get more satisfaction from your career.

Who can use nextstep services?

The face-to-face services are available to anyone aged 20 or more who doesn’t yet have a Level 2 qualification - that’s five GCSEs at grades A* to C, or an NVQ Level 2.

Make an appointment with a nextstep adviser to discuss qualifications, or use the link below to find out more about the different levels.

• Qualifications: what the different levels mean

How to make an appointment

Use the nextstep office finder to get the address and contact details for your local office. You can then make an appointment to meet your personal adviser and start to make the changes you want.

• Find your nearest nextstep office (opens new window)

What can nextstep offer?

Just about everyone needs help with learning, skills and work at some point in their lives.

nextstep offers information and advice to help you make decisions about your future by linking your personal interests and skills to a job or career and identifying the skills you may need. nextstep can also help you:

• understand the job market
• search and apply for jobs
• find funding to support your learning
• develop your CV 
• improve your interview skills 
• suggest ways to progress in your current career
  

Help with reading, writing and maths

A lot of people find they're not in the job they want because they don't feel confident about their reading, writing or maths. nextstep can help point you in the right direction, and also advise you on what financial support is available while you learn.

• Help with reading, writing and maths: nextstep

Identify your skills

As well as helping you to identify the skills you want to improve, nextstep can also help you write a CV that describes them clearly and prepares you for job interviews.

• Identify your skills with nextstep

Career support from nextstep

If you want to change jobs, nextstep can help identify the new skills that you will need and show you how the things you've learnt in one job can be valuable in another.

• Career support from nextstep

More useful links

• Help with the costs of learning
• Looking for work (over 50s section)
• Learning (over 50s section)
• Financial help for parents in education (parents section)
• Working and paying tax (money, tax and benefits section)
• Find information for nextstep stakeholders (opens new window)