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Maintaining your student loan account (courses starting before 1998)

If you started your higher education course before 1998 and took out a student loan, you must let the Student Loans Company know if there are any changes to your financial status, to your banking or contact details, or if you go abroad.

What to do if your address, bank account, or financial situation changes

To make sure your student loan account is kept up to date, and under the terms of your student loan agreement, you must let the Student Loans Company know about:

  • any changes to your address and banking details
  • any changes in your financial status
  • any plans to leave the UK

These arrangements apply to students whose courses started before 1998. If your course started in or after 1998, see 'Repaying student loans (courses starting from 1998)' for more information.


Changes to your address and banking details

If you change your address or banking details, let the Student Loans Company know immediately.

Failure to do so may result in important correspondence being delayed, or repayments being missed on your loan account.

You can contact the Student Loans Company by telephone or letter, or update your personal details online.


Changes in your financial status

You are expected to make regular student loan repayments, as outlined in your student loan agreement.

If your financial status changes and you can no longer afford to make repayments, you should either:

  • find out if you are able to defer your repayments; or
  • contact the Student Loans Company to discuss your options, which could include an alternative repayment plan - see 'If you have trouble repaying your student loan' for more information


Managing your student loan account if you go abroad

If you plan to leave the UK after you graduate or stop attending your course, you should let the Student Loans Company know in sufficient time so they can make arrangements for you to either start repaying your loan or to defer repayment.

Additional links

Student Loan repayment: online services

Give others access to your student finance account

Use your online account to update personal details, check your balance or make a payment

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