Website of the UK government

Making an insolvency payment claim

The insolvency practitioner will normally send you the necessary forms for claiming any money you are owed. If this does not happen, you should write to the insolvency practitioner setting out your claims. They should tell you how to claim payments from the Redundancy Payments Office and HM Revenue & Customs (HMRC).

If you do not know who your insolvency practitioner is, you can contact Companies House who should hold their details and give you further support.

• Companies House contact details

Who will pay you?

There is no guarantee all debts and claims you make can be paid in full. There are special arrangements to make sure you receive a basic minimum of the debts owed from the National Insurance Fund.

The Insolvency Service's Redundancy Payments Offices are responsible for paying the following claims:

• redundancy pay
• wages (including protective awards)
• holiday pay
• notice pay
• basic award for unfair dismissal
• unpaid pension contributions

HMRC are responsible for continuing to pay the following payments you might be entitled to on or after the insolvency:

• Statutory Sick Pay
• Statutory Maternity Pay
• Statutory Paternity Pay
• Statutory Adoption Pay

• Statutory Sick Pay (money, tax and benefits section)

• Statutory Maternity, Paternity and Adoption Pay (money, tax and benefits section)

What 'pay' includes

'Pay' includes commission, overtime and guarantee payments. It also includes statutory payments for time off work, or suspension for medical or maternity reasons.

Working out payments

Holiday pay and wages are calculated up to the date of insolvency.

Redundancy and notice pay are worked out from either the date your employer became formally insolvent or when your employment ended - whichever is later.

Pensions

If you and other employees have been paying into a pension scheme at work, the pension fund trustees can apply to the Secretary of State for some of your employer's unpaid contributions to be paid into the scheme.

Redundancy

If your employer is insolvent and makes you redundant, you may be able to claim a statutory redundancy payment. 

To qualify for payment you must:

• have been continuously employed by your employer for two or more years
• have made a written application to your employer or applied to an Employment Tribunal for an award, within six months of your job ending
  

• Download a claim form to send to the Insolvency Service (PDF, 100K) Opens new window

• Help with PDF files

• Redundancy

What to do next

If you do not agree with the amount of payment made from the National Insurance Fund, you might be able to make a claim to an Employment Tribunal.

• Employment Tribunals

Where to get help

For general enquiries about insolvency, call the Insolvency Service or you can fill out an enquiry form on The Insolvency Service website.

• Insolvency Service contact details

For queries about redundancy payments from insolvent employers, call the Redundancy Payments helpline.

• Redundancy Payments Helpline contact details

If you live in Northern Ireland, the process that applies to you is different. You should visit nidirect for guidance.

• nidirect - the official government website for Northern Ireland citizens Opens new window