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Thursday, 23 February 2012
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Government, citizens and rights
How to complain about goods and services
How to make a complaint
Get advice on making a complaint to a trader and what to include in a complaint letter
Making a complaint - what to do first
How to complain to a trader about goods or services
Disputes when buying goods and services - ways to resolve a complaint
How to settle a problem without going to court
Complaining about goods bought on credit
If you've bought something on credit and there is a problem, your finance company may be able to help
Misleading or offensive advertising
Who you can complain to about adverts or publications
Additional links
Riots Panel seeks views
An independent panel is seeking causes of the August riots
