Directgov does not send emails to customers asking for personal information. See below for information on current scams and how to protect yourself.
HM Revenue and Customs (HMRC) is aware of numerous emails that are in circulation that claim to offer a tax refund. These are fake and you should not click on the links contained in them or disclose your personal details. For more information on scams relating to HMRC and how to recognise a fake email, use the links below.
This scam email claiming to be from Directgov's Student Finance team asks you to verify your student finance account details in order to receive your next payment. You will be requested to click on a link within the email to complete a form.
Directgov and UK government departments do not send unsolicited emails. If you receive this email, do not click on the link, and delete it from your inbox.
If you have received a suspicious email claiming to be from Directgov or are unsure about any email or web item related to Directgov, please report it to the helpdesk using our email address below:
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