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Money, tax and benefits
The difference between Direct Payment and 'direct payments'
The Direct Payment programme for payment of benefits and pensions, is different from 'direct payments' from your local council.
Direct Payment - pensions and benefits
Direct Payment is the way all benefits, state pensions and war pensions are paid. Order books have been phased out and your money is paid straight into a bank, building society or Post Office® account of your choice. They can also be paid into a National Savings Easy Access Account. Cheques are still available if you are unable to use Direct Payment.
If necessary, someone else can receive the money on your behalf.
You can find out more by contacting the local Jobcentre Plus or social security office that deals with your benefit(s) or pension - or from the Post Office®. You can search for these online or look in your phone book.
The Post Office helpline number is:
08457 22 33 44 (8.15 am - 6.00 pm Monday to Friday and 8.30 am - 5.30 pm Saturday)
Direct payments - arranging your own care and services
If you qualify for help from social services following an assessment, you can choose to receive payments from them (called 'direct payments') to buy the services you need to meet your needs. This is instead of receiving the services direct from your local council.
Direct payments can be made to:
- disabled people aged 16 or over (with short or long-term needs)
- disabled parents for children's services
- carers aged 16 or over (including people with parental responsibility for a disabled child)
- elderly people who need community care services
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