Jobcentre Plus is making important changes to the day on which most people receive their working age benefits. Find out what this might mean for your benefits payments.
If you receive any of the following benefits you may be affected:
Payments for people claiming Carer’s Allowance, Disability Living Allowance or Industrial Injuries Disablement Benefit will not be affected.
Before 6 April 2009, different benefits were paid on different days and for different periods. This sometimes makes it difficult to understand payments especially when moving from one benefit to another or when receiving more than one benefit.
Jobcentre Plus is making the changes so you will have the same pay week-ending day no matter which benefit you get. This will make it easier if you need to change to another benefit in the future.
The changes being made mean that in the future you will be paid your benefits:
Payment in arrears means you will be paid for the days up to and including your payday or pay week-ending day. Anyone receiving Jobseeker’s Allowance, Incapacity Benefit, Severe Disablement Allowance and most receiving Income Support are already paid in arrears.
Your ‘pay week-ending day’ is the day you are paid up to. Your ‘payday’ is the day you normally receive your payment. Please note, if you claim Jobseeker’s Allowance you normally get your payment three days after signing as unemployed, this will continue as normal.
This is the number you get when you first start work or claim a benefit. It is normally shown on the letters that Jobcentre Plus sends you.
Jobcentre Plus will use the last two numbers of your National Insurance number to work out your new pay week-ending day, as shown in the following table.
| Last two numbers of National Insurance number | Pay week-ending day |
|---|---|
| 00 to 19 | Monday |
| 20 to 39 | Tuesday |
| 40 to 59 | Wednesday |
| 60 to 79 | Thursday |
| 80 to 99 | Friday |
For example, if your National Insurance number is QQ 12 34 56 A, your pay week-ending day will be Wednesday.
If Jobcentre Plus takes deductions from your benefit to pay bills, for example, gas and electricity, they will not take this deduction in the week they change the day you are paid. You do not need to do anything, Jobcentre Plus will tell your supplier.
If a supplier asks you about a missed deduction, please telephone the Jobcentre Plus office that pays your benefit.
Use the following links to find more information about how the changes might affect your benefit payments.
Information about the payday changes, including an introductory video and alternative language leaflets, is also available on the Jobcentre Plus website.