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New red registration certificate (V5C) roll-out

DVLA is replacing all existing blue registration certificates (V5C) and will issue a new red V5C for all vehicles by November 2012. When you receive the new red V5C you must use this for future dealings with DVLA or the Post Office®.

• Download 'Information about the new red Vehicle registration certificate (V5C)' (PDF, 148K)

• Help with PDF files

Buyer beware

There’s no way to guarantee that you won’t be a victim of vehicle crime, but you can reduce the risks. Make sure you know what questions to ask about the:

• seller
• registration certificate (V5C)
• identity of the vehicle

Use the steps below to help you.

Step 1: Before seeing the vehicle

Here are some things to consider before you see the vehicle:

• be careful of mobile phone numbers – owners are hard to trace
• watch out for adverts giving a landline number and times to call – criminals often use phone boxes
• check the market value of the vehicle – if it’s offered much cheaper, ask yourself why
• check the Vehicle Identification number (VIN) and engine number against the registration certificate (V5C) - your main dealer can help you locate them
• arrange to see the vehicle in daylight at the seller’s home and not in a public car park; always consider your personal safety
• ask if the seller is the registered keeper, so you can view at the registered keeper’s address (shown on the V5C)

• be careful, some dishonest dealers pose as private sellers to offload unsafe and 'clocked' cars
• consider taking a qualified vehicle examiner with you - a number of companies provide this service if you don’t know anybody with sufficient knowledge of vehicles
• ask the seller for the registration number, make and model of the vehicle
• ask the seller for the expiry date of the tax disc, and the MOT test number
• check whether the vehicle has outstanding finance or has been stolen or written off

You can check this information before you see the vehicle. The link below gives details of companies who will do this for you. You'll need to check with the companies what services they provide.

• Vehicle check services

• Check a vehicle's MOT status and history online

Step 2: Checking the vehicle’s registration certificate (V5C)

Thieves can change a stolen vehicle and its paperwork to make it look like a real one (this is known as ‘cloning’).

Hold the V5C up to the light – there should be a ‘DVL’ watermark.

Make sure the seller has the right to sell the vehicle. If the seller has had the vehicle for some time, they should have any of the following:

• a bill of sale (receipt)
• service records
• MOT certificate

Remember, the V5C is not proof of ownership.

Make sure the V5C matches the vehicle’s details and all other documentation provided.

Look out for stolen V5Cs. If the seller has a blue V5C with a serial number in the following ranges don’t go ahead with the sale and contact the police when it’s safe to do so:

• BG8229501 to BG9999030
• BI2305501 to BI2800000

The serial number is in a white circle in the top right hand corner of the V5C.

Be careful, even if the serial number doesn’t fall within the above ranges. Don’t buy the vehicle if you think the serial number has been altered, or if part of the V5C is missing.

There have been a number of changes to the V5C. These include a new colour and improved customer information.

Follow the link below for further information.

• The Vehicle Registration Certificate (V5C)

Step 3: Checking the vehicle

Before buying a vehicle you should check:

• if the engine has been changed in any way
• that all locks open with the same key – thieves change locks that have been damaged
• if there are two keys available – clones are rarely sold with both
• that the VIN and engine number match those on the V5C and that the surrounding areas have not been altered or covered
• the condition of the vehicle
• if the mileage seems reasonable for the vehicle age and condition

If you decide to buy the vehicle, avoid paying in cash. Be aware of fraudulent websites requesting payment via an Escrow account. An Escrow account is an arrangement where money is held by a third-party on behalf of the transacting parties. Pay by a banking system and get a receipt.

You can print the checklist below and take it with you as a reminder of what to look for when buying a vehicle.

• Download the DVLA checklist (PDF, 312K)

• Help with PDF files

If in doubt, trust your instincts. If it seems too good to be true, it probably is. Don’t be pressured to buy - there’s always another vehicle.

If you’re buying a used vehicle from a private seller, dealer or auction house, make sure you know your consumer rights.

To find out more about your consumer rights, warranties or if things go wrong, follow the link below.

• Buying a car - your rights

More car buying guides

• RAC motoring services Opens new window

• AA Opens new window

• Auto trader Opens new window

• CDL Vehicle Information Services Ltd Opens new window

• Consumer Direct car pages Opens new window

• Vehicle safe trading advisory group Opens new window

• Experian AutoCheck Opens new window

• Honest John Opens new window

• Exchange and Mart Opens new window

• HPI Ltd Opens new window

• Autonet Van Insurance Opens new window

DVLA and Directgov do not accept responsibility for any issues arising from association with the following syndicated links or the contents of the third party web sites. Neither DVLA nor Directgov endorse any of these organisations.