You must replace your Registration Certificate (V5C) if it’s been lost, stolen, damaged or defaced. You can apply by post using a V62 ‘Application for a Vehicle Registration Certificate (V5C)’; or you may be able get a duplicate over the phone using your debit or credit card.
You can apply by phone if:
You’ll need to:
If your name and address details have changed, you can notify them on the V62 form at the same time.
The £25 fee isn’t needed if the vehicle has been categorised as 'C' salvage (repairable but repair costs exceeded vehicle value) by the insurance industry. However, the £25 fee must be paid if the vehicle has been categorised as A, B or D. (A = scrap only; B = break for spare parts only; D = repairable). DVLA will carry out checks to ensure that the vehicle criteria are met.
For further information about the categorisation of vehicles, you’ll need to contact your insurance company.
DVLA aims to deliver a Registration Certificate to you within four weeks if you applied by post or two weeks if you applied by phone. Allow at least six weeks for your Registration Certificate to arrive before contacting DVLA.
You may also need to replace your driving licence or MOT certificate.
If you need to replace a certificate of motor insurance you’ll need to contact your insurance company.
If you need to replace a retention Document, you’ll need to write to Cherished Transfers, DVLA, Swansea, SA99 1BW. An updated document will be delivered to you within six weeks.