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Motoring

Driving Standards Agency (DSA) commercial services

The Driving Standards Agency (DSA) is the only agency in Great Britain charged with setting driving standards. DSA has a wealth of experience in assessing drivers and riders because it conducts over one million driving tests, across all categories of vehicle, every year. DSA also trains, tests and monitors the performance of examiners and sets the standards and syllabus by which all approved driving instructors teach driving.

Driver quality monitoring

The driver quality monitoring service (DQM) provides an objective and informed perspective of a bus and coach driver's ability.

The new government Road Safety Strategy has expanded the role of DSA to include assessing the standards of driving of professional drivers and assisting their employers to achieve high safety standards.

The objectives of DQM are to:

  • improve and increase the general awareness of road safety
  • reduce passenger, pedestrian and road accidents
  • contribute to an overall reduction in insurance claims and premiums
  • address public concerns about driving standards identified through correspondence, accident and other surveys
  • stimulate driver awareness of driving and road safety issues and the effect these have on customer service
  • identify and specify the driver training needs of organisations and individuals

Occupational driver appraisals

DSA has the expertise to carry out occupational driving appraisals (ODA) and offers companies an objective and informed view of an employee's driving ability.

ODA aims to:

  • improve the safety of operations within an organisation and to help reduce occupational driver incidents
  • identify and specify the driver training needs of organisations and individuals
  • improve and increase the awareness of road safety
  • increase driver awareness of driving and road safety issues
  • help employers achieve high safety standards
  • promote the culture of continual driver development

For more information about either of these services please visit the DSA website.

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