Practical test appointments can be booked online, by phone and by post and subject to you giving us three clear working days notice, can be changed and cancelled online or using our telephone service.
To book a test online you will need:
To book a practical test with a Call Centre Agent over the phone you will need:
You can book a practical test over the phone using the numbers below, from 8.00 am to 6.00 pm, Monday to Friday.
Practical test booking line - 0300 200 1122
Welsh language booking line - 0300 200 1133
Minicom booking line - 0300 200 1144
Fax booking line - 0300 200 1155
To book a practical test by post you will need an application form. Payment can be made by cheque or postal order, but cash payments are not accepted. Application forms are available online or on request from the Driving Standards Agency booking line.
To download a practical test application form, click on the link below. There is also an information sheet available to download.
If you require any special needs facilities at your practical test you will need to request these at the time of booking.
You can reschedule or cancel a practical test either online or by phone up to three clear working days before the test, without loss of fee. The online service is available from 6.00 am to midnight, seven days a week. If you prefer to phone, DSA's Call Centre Agents are available to take your call from 8.00 am to 6.00 pm, Monday to Friday (except Public Holidays). Dial 0300 200 1122 and follow the prompts.
If you cancel or reschedule the test inside the three working days you will lose your test fee.
If you already have a practical test booking but would like an earlier date, you can access the Driving Standards Agency's advanced speech recognition (ASR) system by dialling the booking line and following the instructions.
ASR will enable you to change your practical test booking to an earlier date where available, without the need to speak with a call centre agent.
The system is available between 6.30 am and 6.00 am, seven days a week. You must have your theory test pass certificate number and your booking application reference number with you when you call. Dial 0300 200 112 and follow the prompts.