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Consumer Focus is name for new customer champion

  • Published: Thursday, 7 August 2008

The new body being set up by the government to fight for the rights of consumers will be called Consumer Focus.

Consumer Focus will start work on 1 October. It will be formed through the merger of the National Consumer Council, energywatch and Postwatch, creating a more powerful consumer champion, with stronger statutory powers and a wider remit.

Consumer Affairs Minister Gareth Thomas said: "One body, rather than three, means a stronger voice fighting for consumers. It means a joined up and co-ordinated approach to tackling problems, rather than the old fragmented system."

"These difficult economic times make Consumer Focus even more important. I'm sure it will campaign hard for better deals for consumers and do all it can to help people through this period of uncertainty."

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