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Thursday, 9 February 2012

New information hotline for carers

  • Published: Wednesday, 10 June 2009

A new information and advice hotline has been launched for carers. Working alongside information available on Directgov, the new Carers Direct hotline aims to reduce the time and stress of searching out essential advice.

Carers Direct hotline

Carers Direct hotline

For information and advice call 0808 802 0202

The Carers Direct hotline will provide:

  • details of support available, including assessments, benefits, direct payments, individual budgets and time off
  • help with staying in, leaving or returning to work 
  • help in education or training
  • advice on how carers maintain or improve their social and emotional well-being and their physical and mental health
  • access to health and social care for the person being cared for
  • how to access information about, and support from, health and social care services for the person being cared for

Jonathan Shaw, Minister for Disabled People, at the event said: "The Carers Direct helpline will work hand in hand with our own information on the Directgov website to ensure carers are given the help and support they need."

Contact the Carers Direct hotline

There are five million carers in England

You can contact the Carers Direct hotline online, by telephone or by email.

Either follow the Carers Direct link below, call 0808 802 0202 or email:

CarersDirect@nhschoices.nhs.uk

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